Services

Support

We understand data challenges can be complex, so we’re here when you need us.

Even though SPINR is designed to make integrations fast and easy, from time to time you may need a little help. Our team will provide that safety net and answer your questions. Technical support and maintenance all come as part of our cloud-based service.

Proof of concept

A key aspect of our approach is to quickly demonstrate the value of SPINR.

In the early stages of a relationship you may prefer a short project-based engagement. This means we can collaborate quickly to show how SPINR can help in your specific use case. Once completed, the results of the project can be tested against your criteria, so you can make an informed decision based on outcomes and performance.

Kick-starter project

Once you have selected SPINR as your API integration platform, you may require the quickest method of getting up and running.

A kick-starter project gives you all the things you need in one complete services package: set-up, training, connector development and any other bespoke needs. Our integration specialists will make sure you are ready for handover, and have the in-house capability to access, transform and unify your data.

Consulting

Consultancy services are provided to help accelerate your success with SPINR.

Sometimes a proof of concept or kick-starter assistance is just not enough. Whether its a lack of time, resource or specific knowledge, we can augment your internal team to help you get to where you want to be. We deploy our own integration specialists, with inside knowledge of SPINR, to ensure you get the highest levels of service and value.

Training

SPINR is engineered for power but designed for ease of use.

We understand the important role training plays in both rapid adoption and operational success for any new technology. Although the friendly nature of our platform helps keep training requirements low, there is still huge benefit to be had with a little instruction from our integration engineers. We want you to get quick returns and so will ensure you get the specific training you need to achieve success.